There can be a lot of situations occurred when you are making or taking a business phone call. What if your colleague is away from work and others dial in to find him/her? How should you ask him/her to leave a message politely? What if the specific person you are calling for is not available now ? What should you say to get him/her updated? Let’s check it out below!
You may need to answer or make phone calls while working in the office. Do you know the common phrases used in phone calls? Don’t panic! All you need are the sentences that can help you to communicate with others over business deals. How should you start with when making a phone call? How to express your purpose of calling? Let’s look at the below!
Even if you are very devoted to your job or serving your customers, you may make mistakes due to carelessness or misunderstanding. So, at that moment, you should apologize to customers or coworkers, using the most appropriate way. Let’s check out the following as advice for the apology email.
Most of you may think that Business English is about using some advanced and uncommon phrases. Yet, it is a big misconception! If you know how to use the common expressions, it can be a very simple thing. The expressions with the word ‘make’ can surely help you in dealing with email reply and meeting.
When your coworkers and clients get promoted or they are having remarkable working performance, put your jealousy aside and try to congratulate them! Do you know how to congratulate others in English? Let’s check it out below!
Delivering bad news can be disappointing, so we need some common phrases that can help us to show the feeling of that. When we are receiving some bad news, sometimes we may encounter a loss of words as it’s hard for us to make a response. In this passage, it would help you to find the right response when hearing the bad news.
When you have good news to share, you don’t always have to include the phrase ‘ good news’. To make your English sounds more native, you may try on the following expressions. And if you are receiving good news from others, do you know how should you respond to that? Let’s read below to find out the answers!
In daily life, you may want to express how thankful you are to your neighbor or friends for their help. Do you know how to show your thankfulness in a casual and polite way other than ‘thank you’? Let’s get the idea of saying thank you in some new ways.
Sometimes, when others questioned you about something that you haven’t got an idea or information, you can answer him/her by saying below expressions other than ‘I don’t know’! For friends, you can always use the straightforward approach, but if it's in the workplace, you may consider offering help after admitting the fact that you didn’t know the answer.
When you are typing a business email, you need to be careful of the grammar and tone. Besides the content, organization is important too. You need to write a proper closing! In this article, different situations will be mentioned to ensure you can choose the most appropriate closing for your email.