Business English

Vocabulary & Grammar

• Covers hot workplace-related vocabulary, grammar and slang which students can use to express their ideas more accurately in various business scenarios.
• e.g. Business Workshop – Positive vocabulary for making better requests. Making your requests much harder to turn down.

Practical Writing

• Includes 14 types of commonly used business writing such as business proposal, business report, formal email, etc, enabling students to communicate with work partners or colleagues at ease.
• e.g. Business Workshop – Handling Negativity in Business Writing covers the skills of responding to customer complaints, equipping students to handle customer complaints and unreasonable requests easily.

Verbal Communication

• Aims at helping students become more confident and express themselves more fluently in 8 common business scenarios such as confronting conflicts, negotiation, social networking, etc.
• e.g. Business Workshop – Networking/Small Talk discusses both formal and informal business communication skills, strengthen the cooperative relationship with customers and colleagues.

Presentation

• Comprises 9 types of reporting and presentation skills in business context such as PowerPoint presentation, business conference and phone call to improve persuading and influencing skills.
• e.g. Business Workshop – Using Graphs & Visual Aids discusses how to create impressive PowerPoint slides for various business context, use different presentation skills to express your ideas accurately, catching audience attention.

Supervisory Communication

• Covers 4 common yet important supervisory skills including job interviews, time allocation and task arrangements and team leadership to enhance management efficiency and increase one’s charisma.

e.g. Business Workshop – Chair a Meeting discusses how to hold a meeting as a leader that brings in good communication to the team, boost the working morale and enhance collaborative relationship between team members.